Optimizing the work and the worker for the benefit of both.

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“When the pace outside your organization is greater than the pace within, you will be eaten.”
- Best Practices Are Stupid, Stephen M. Shapiro

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As companies and businesses grow, they get more complex. This makes it difficult to get the most value out of the work being performed, as well as out of the individuals who perform that work. In today’s world, rapidly changing technology adds another massive layer of complexity to the mix. WaaS™ is a process and cloud-based technology that enables individuals, managers, and teams to actively engage with one another to tackle the ongoing and ever-evolving complexities of the workplace. As the world continues to become more and more complex, companies must learn to adapt quickly and effectively—or they will be eaten!

As companies and businesses grow, they get more complex. This makes it difficult to get the most value out of the work being performed, as well as out of the individuals who perform that work. In today’s world, rapidly changing technology adds another massive layer of complexity to the mix. WaaS™ is a cloud-based technology that enables individuals, managers, and teams to actively engage with one another to tackle the ongoing and ever-evolving complexities of the workplace. As the world continues to become more and more complex, companies must learn to adapt quickly and effectively—or they will be eaten!

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“The way that we traditionally setup organizations with org charts, and boxes and jobs is ultimately going to go away”
- Kelly Steven-Waiss SVP HR Extreme Networks

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Software used to come in a box, but now it’s in the cloud as a service. Workers, however, still come in boxes in the form of org charts and job descriptions that “box” them into predefined roles. This worked well when work was defined as finite jobs and tasks. But this is no longer the case. Work is no longer static and it (and the individuals and teams who perform it) must constantly be realigned across the company’s functional boundaries. By transforming the way we approach work, we can break out of the boxes that hold people and structures in place and stymie our ability to gain actionable insight. This, in turn, will create a more satisfying work experience for people and add quantifiable value to companies that engage in a process that continuously aligns the right worker to solve the right problem at the right time.

“Engagement has a greater impact on performance than corporate policies and perks.”
- 2013 Gallup study on the State of the American Workplace

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That same study found that 70% of workers are not engaged in their work (or are actively disengaged). Likewise, our experience with clients during our WaaS™ pilot phase indicates that the top-performing employees at companies are engaged on the most important work for only 30% of their time. By fostering an awareness of the work that is taking up an employee’s time and discussing the value of each aspect of their work to the organization, workers and their managers can openly discuss and agree on the appropriate changes to engage the worker in higher priority work that’s more challenging, more satisfying, and more valuable.

That same study found that 70% of workers are not engaged in their work (or are actively disengaged). Likewise, our experience with clients during our WaaS™ pilot phase indicates that the top-performing employees at companies are engaged on the most important work for only 30% of their time. By identifying the work that is taking up an employee’s time and aligning the value of each aspect of their work to the organization, workers and their managers can openly discuss and agree on the appropriate changes to engage the worker in higher priority work that’s more challenging, more satisfying, and more valuable.

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“It’s critical to embrace a new mind-set, one predicated on data discovery and exploration.”
-Phil Simon - The Visual Organization

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In today’s world, many important workplace decisions rely on headcount as the key metric for evaluating, managing, and, if necessary, repositioning the workforce. Unfortunately, when it comes to making strategic business decisions, knowing your headcount does not provide a thorough or meaningful gauge of whether or not you actually have the right workers and the right talent in place to perform the new or revised scope of work. WaaS™ provides a process and cloud-based tools to quickly gather a diverse range of powerful data that provides actionable insight to drive more effective decision-making and help you proactively prepare for and adjust to any type of change.

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