The CollabWorks Thought Leaders

Our Thought Leader Team captures the advice of experts in the management of people and the work they perform. Members of the team publish and speak about WaaS™ (Work-as-a-Service™). Topics include: people related strategies, return on people, leadership at all levels, blending dedicated and contingent workers, optimizing talent, the long tail of innovation, and value-based decision making.

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John R. Anderson

Mr. Anderson’s background includes over 20 years consulting experience in business consulting, leadership development, management development and executive coaching, Mr. Anderson brings a unique perspective to his client engagements. In addition to his expertise in human behavior, as a former three time Chief Executive Officer in the high technology industry he is knowledgeable in all facets of business operations and general management.
Mr. Anderson's experience ranges from Start-Up companies to Fortune 500 corporations.
His consulting emphasis is on assisting clients to run more disciplined businesses and to prepare, long term, for eventual liquidity events. “Our mission is to help people and organizations achieve their goals.”
Specialties: Business Consulting, Leadership Development, Management Development, and Executive Coaching
Mr. Anderson has served as a Director of four California corporations, one New York Corporation, and one "not for profit" New York foundation. Today he serves on the Board of The Susan G. Komen For The Cure, Los Angeles County and the Advisory Board of the University of La Verne School of Business and Public Management.
Mr. Anderson has a technical background in computer technology and electronics and is a published author of the book “Running the Corporate Rapids”. He has authored numerous articles in publications including Leadership Excellence, Service & Sales Excellence, Diversity Executive and Talent Management. Additionally, he has served as a consultant and guest speaker on computer and industrial security for SRI International and The American Society of Industrial Security.
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Victor Assad

Victor Assad works with key decision makers and human resources leaders who are making great beginnings and leading organizations through change. He is an energetic, innovative and broadly experienced global human resources leader, with over 25 years of experience in global businesses of Honeywell and Medtronic. Victor’s human capital planning includes the global application of work first and shared workforce thinking. He believes it is vital for clients to identify the critical work to be performed, the most effective mix of workers, and the necessary flexible work arrangements to assure workers have the space, time, technology and norms for where, when, and how they work.
Victor’s experience spans varied industries including medical devices, aerospace, specialized semiconductors, software and electronics manufacturing. He is recognized for his strategic thinking, business acumen, analysis and implementing successful solutions to complex business issues. Victor has also led H R for “turn-arounds”, new technology start-ups, fast-growth businesses, and mature businesses in need of consolidation and restructuring.
Victor has experience working with companies in Asia, Europe, the Middle East and the Americas. He has a Master’s of Arts Degree in industrial relations and human resources from the University of Minnesota and executive certificates from Harvard and Kellogg.
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Deborah Barber

Deborah Barber brings a depth of expertise acquired through a 35-year HR executive and consulting career that has been focused on assessing and solving tough leadership and organizational capacity building issues. As a former SVP HR at technology companies such as Aspect Communications, Quantum Corporation and Cray Research, Deborah draws on her depth of experience in leading organizations through fast, dynamic growth and organizational transformation and capacity building. She consults with senior leaders whose businesses are going through key ‘inflection points’ such as having to scale at a rapid rate, move into new markets, or respond to unexpected competitive threats or market shifts…all requiring significant organizational transitions. She provides a range of consulting and coaching support, from assessing and coaching executives to developing high performance leadership teams to diagnosing and defining the critical attributes of a new organizational model and developing the roadmaps for transitioning to these future state models.
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David Bernstein

With over 20 years of industry experience as an HR practitioner, HR leader and HR technology software executive, David brings unique perspective to Strategic HR and its importance in driving business results.
In the past, he’s redefined HR technology roles at PeopleSoft, pioneered leading edge Cloud-based HR solutions for start-ups and developed HR technology platforms for Fortune 1000 companies like Solectron and Hitachi. More recently as VP at eQuest, David created and launched the Recruitment Marketing or “big data for HR” consulting division which produced critical insights that helped organizations make more informed decisions about talent acquisition and workforce planning strategies.
David is a renowned speaker and writer on the strategic capabilities big data brings to HR. He’s been a featured speaker for SHRM, HRPS, HCI, HRO, HRIQ, IHRIM, and IQPC conferences and holds a Bachelor’s degree in Psychology from the University of California at Berkeley.
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Chiara Bersano

Chiara is focused on HR technologies, inspired by the functional processes evolution to support corporate growth. With an extensive experience as senior advisor, system owner and architect with major corporations in Europe and globally, Chiara understands that the changes we are witnessing in the workforce demographics and technology have a critical influence on the social contract existing between employees and employers, and that keeping a keen eye on its adaptation and revision is a must for staying relevant in the international shifting market. As complex organizations, with their multi-dimensional structures, work to fulfill the corporate mandate of "doing more with less", Chiara seeks the value of each employee as the differentiator.
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David Coleman

David Coleman is the founder and Managing Director of Collaborative Strategies and is the author of four books on collaboration. He is a frequent blogger and speaker on Collaboration which has been his passion for the last 20 years. He provides advisory services to end-user organizations to help them determine where they have the most collaborative leverage and how to exploit it without costing them a cent! He also works with collaboration vendors to help them get the attention they need and the adoption they want, resulting in higher revenues and sticky clients. He has current passion and interests around “collaborative intelligence”.
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Ron Crabtree

Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB, SCOR-P, is CEO of MetaOps, Inc. Ron has more than 20,000 hours of hands-on experience in facilitating and leading change and process improvement. He is a co-author or author of 5 books on operational excellence, including Driving Operational Excellence, is published in many business publications and has authored APICS Magazine’s Lean Culture department since 2003.
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James L. Creighton

Jim Creighton is the Director and Co-Founder of the New Ways of Working Network, and has been an independent consultant for more than 35 years. Creighton holds a Ph.D. in Psychology. He is the author or co-author of six books, including CyberMeeting: How to Link People and Technology in Your Organization, and Getting Well Again, an international best-seller. While promoting his books Creighton has appeared national television programs including The View, Montel Williams, Sally Jessy Raphael, and The ABC Home Show. Creighton’s experience as an independent consultant has focused on participatory processes, dispute resolution, team effectiveness, and partnering in multi-organizational teams. His client list includes more than 150 corporate clients and governmental agencies He is the author of more than 100 professional publications, including numerous guides and manuals for government organizations. He has also designed or facilitated literally hundreds of meetings.
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Kelly Ennis, CID

Kelly Ennis, has been involved in the fundamental evolution of corporate interiors in a varying degree of project types over the past twenty five years. With a full understanding of translating identity, business strategy and culture into interior spaces, her expertise is, in nailing early on, how these three points impact the workplace-from a planning and design standpoint. Her experience gives her the opportunity to translate extensively, the future of work, work optimization and the concept of “work first” into the changing workplace. This translation shapes how those trends affect employee engagement, and performance and businesses outcomes as they relates to the built environment.
In response to these changing trends and tired of the status quo, in 2009, as the sole and founding principal of The Verve Partnership, Kelly has self-funded and grown a design firm of one to a thriving firm of 12 in just five years.
She is a certified/licensed interior designer in many jurisdictions and holds a BFA from the Maryland Institute College of Art.
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Stuart Evans

Dr. Stuart Evans is a Distinguished Service Professor at Carnegie Mellon University (Silicon Valley). His research focuses on how enterprises adapt to unexpected technological change. He teaches simultaneous classes to students at Moffett Field and Pittsburgh on Innovation and Entrepreneurship and Enterprise Innovation. His professional career spans research (SRI International, Stanford Graduate School of Business,), teaching (The Judge Business School, Cambridge University), consulting (Bain and Company, Menlo Park, California) and executive management (Shugart Corporation, Sunnyvale, California). He serves on the Board of 4 companies. Dr. Evans has published widely in academic journals on the strategic management of high tech ventures. His book is “Super-Flexibility for Knowledge Enterprises”, (co-authored with Homa Bahrami of the Haas School of Business), was published by Springer in 2010 (second edition).
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Maria Forbes

Managing Director, Root Inc
Maria brings to Root a proven record of achievements and a long career in supporting restructuring, development, and strategic engagement with a variety of corporate organizations. These skills have proved invaluable in working and developing strong and lasting relationships with Root’s strategic client accounts. Maria has led numerous projects addressing a broad range of needs including senior leader alignment, strategy deployment, performance management, employee engagement, and managing change.
Formerly an MD for Root in Europe, Maria is now based on the West Coast of USA, growing depth and reach of our client base, and ensuring we are delivering great work to our valued client organizations. Prior to working with Root, Maria was at Gemini Consulting and Reuters Limited, focused on driving strategic and global organization change and managing major change programs.
Maria has extensive client experience across many industry sectors for organizations such as: ING, Aviva, UBS, Novartis, Bayer, Astra Zeneca, Nestle, Unilever, Procter & Gamble, BT, Siemens, Deloitte, Intercontinental Hotels, Swarovski, Star Alliance, Dow, Syngenta, EDF, Arkema.
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Margaret Graziano

Award winner, Women Business Owner of the Year, and Most Influential Women Business Leader – Magi is a funny, provocative, to- the-point communicator and speaker; she draws on real-world, hands- on experiences that challenge existing Talent Management paradigms. She captivates audiences with actionable, practical ideas that optimize the power of people, access the human spirit and create high performing, purposeful teams. Magi is an Executive Coach, a Certified Employee Retention Specialist and Trainer, a certified Behavioral Analyst and Organizational Development Specialist, with more than 20 years’ experience in the Talent Acquisition and Workforce optimization industry. Nearly a decade ago she studied and embraced the 21st century talent crisis and leadership competency deficit and has spent the past 10 years building curriculums that empower conscious hiring, leadership and people readiness for 21st century workforces.
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Terri Griffith

Terri’s goal is for organizations to find the sweet spot given available people, technology, and organizational practices. Her most repeated quote is, “you can’t change just one thing.” That is, for organizations to succeed, shifts toward our future of work must be a mixture of human, technical, and organizational dimensions. Terri’s research has focused this mix starting with telecommuting in the 80s to today’s focus on-line staffing, global virtual teams, and the role that technology plays in the support of work. The foundations behind this research are outlined in her award-winning book, The Plugged-In Manager: Get in Tune with Your People, Technology, and Organization to Thrive. She is Chair of the Management Department at Santa Clara University’s Leavey School of Business and one of the 100 honored members of the 2012 Silicon Valley Women of Influence. Her work reaches a broad audience through keynotes, workshops, and writing, including her blog, Technology and Organizations and freelance work (Wall Street Journal, Harvard Business Review Blog, MIT Sloan Management Review Blog, Women 2.0)
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Judy Heyboer

Judy Heyboer has worked for over 30 years in Human Resources, and knows and loves the impact a strategic approach to coaching and people strategy can create. Her passion is helping individuals and organizations to achieve greater results by creating cultures that invite and inspire maximum contribution.
Her last corporate role was Senior Vice President of Genentech, Inc., a global leader in life sciences. Before retiring from full-time corporate life in 2000, Judy revamped and re-energized Genentech’s Human Resources function and was instrumental in promoting an extraordinary corporate culture. During her tenure, Genentech first achieved recognition by Fortune magazine as one of America’s “100 Best Places to Work.”
Judy currently maintains an active consulting practice, specializing in Executive Coaching and interventional human resources. Her corporate clients include both startups and Fortune 50 companies.
Judy has an MBA from Santa Clara University, and BA and MA degrees from the University of Michigan. She resides in Menlo Park, CA.
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Vlatka Hlupic

Vlatka Hlupic is a Professor of Business and Management at University of Westminster and a Chief Executive Officer of the Drucker Society London. She received a PhD in Information Systems at the London School of Economics, as well as a BSc in Economics and an MSc in Information Systems from the University of Zagreb. She has published more than 160 academic articles, including an award winning article “To be a Better Leader, Give up Authority” in Harvard Business Review. Vlatka has been acting as a change management consultant for various organizations in the private and public sector as well as an expert adviser for numerous research projects sponsored by several Governments. As a thought leader, she has a substantial media presence in the UK, and her expert commentaries and interviews have appeared in the national press including The Times, Sunday Telegraph, Independent and Guardian. She has led development of four Management 2.0 hacks within Gary Hamel’s Management Innovation Exchange Management 2.0 Hackaton, and as a result of this, she has been invited to give a TEDx talk in Oslo.
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Chris Hood

Chris Hood is Managing Director and Platform Lead for Occupancy Services within CBREs Global Corporate Services organization. As a student of Alternate Workplace Strategies for over 34 years he shares his knowledge, experience and thought leadership with his clients, teammates and his industry.
Chris has built a reputation for delivering what others spend time talking about: large-scale workplace transformation; implementing quickly, globally and boldly, with a passionate focus on the employee experience. Previously, Chris directed the design activity of Hewlett Packard’s (HP) Global Workplace Initiative—a company-wide initiative across the world’s largest technology company.
Chris was a past winner of Corenet’s Global Innovation Award, was a founder and leader of their Workplace Community, and has spoken at Industry Conferences across the world winning multiple Luminary Awards in the process.
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Volker Jacobs

Volker is a valued though leader in transformation and innovation of HR. He works with senior HR and other executives of 100 companies in Europe and in the U.S. to set up their strategic agendas for the "consumerization" of people management, the advancement of workforce analytics and for new, skill-focused ways to organize work.
Volker has founded and sold several companies related to HR management and benchmarking. He is the Founder of TI People and a thought leader in the Digitization and Innovation of HR. Volker works with CHROs, heads of HR strategy, HR technology and HR transformation of global companies. As former Managing Director at CEB Volker lead research and best practices regarding HR Transformation and P&L contribution. He holds degrees in economics and information science.
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Eric D. Johnson

Eric Johnson is a Senior Advisor on the Workplace Advisory team at Allsteel. He effectively integrates the breadth of workplace considerations - design, talent, operations and technology - to creatively and optimally support changing work practices, new technologies and an increasingly diverse workforce. Eric brings knowledge and expertise to Allsteel’s clients gained from his career including corporate facilities, interior design, strategic workplace consulting, and workplace and mobility program design, implementation and management. He has also taught graduate level workplace change and strategy; and is a certified interior designer, and a member of Corenet Global and IFMA.
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Andrew Karpie

Andrew Karpie is a Research Analyst at Staffing Industry Analysts. He is responsible for covering the areas of talent acquisition/recruiting and retention as well as overall contingent workforce industry technology and platform trends. He has an extensive background, in large and small companies, as an analyst, manager, and consultant at the intersection of IT and services industries. Andrew holds an MS in Quantitative Policy Analysis from Carnegie Mellon University.
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Margaret Keane

Margaret Keane is a Partner with the firm of DLA Piper LLC. An experienced litigator and counsellor, she represents employers in actions involving wage and hour claims, restrictive covenants, and discrimination claims. She advises clients on employment issues relating to the structure and classification of the workforce, including issues related to the contingent workforce, reductions in force, wage and hour compliance, workplace privacy, restrictive covenants and related workplace issues. She focuses on the intersection of technology and the workplace and works with clients to address the challenges and opportunities of contingent workers, social media, privacy, mobile devices and information governance matters in today’s workplace.
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Shahin Khan

Shahin Khan is CEO of Orion Enterprises which helps accelerate the path from an idea to a successful company, with current projects in cyber-security/compliance, and marketing outsourcing where he is a Partner at Orion Marketing. He serves on the board of directors of Wizmo Inc., Massively Parallel Technologies, and eXLudus Technologies. He spent 8 years at Sun Microsystems as Chief Competitive Officer and VP/GM of the HPC business. Shahin was VP of Corporate Development, Intellectual Property, and Marketing at Silicon Graphics, and CMO of Azul Systems. He lived in the UK to lead European Marketing for FPS Computing before its acquisition by Cray Research. Shahin is a thought leader, specializing in competitive strategy, positioning, M&A, and marketing/sales alignment. He has been quoted or featured in the Wall Street Journal, Wired, BusinessWeek, InformationWeek, The Register, CRN, and Cnet. He is a graduate of Cornell University. He started his career at IBM.
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Ted Laskaris

Ted has spent his 25-year career bringing technology and thought leadership into financial and educational organizations. Currently, Ted is the Chief Information Officer for Champlain College. He is focused on improving productivity and fostering the implementation of modern management processes. He contributed to Fidelity Management & Research growth in Assets Under Management from $100BB to $950BB over twelve years. Other executive positions include CIO at Denver Investment Advisors, General Manager / CTO at Global Education Technologies, and CTO at Dwight Asset Management in Burlington.
A product and business facing team player with a passion for promoting technology as a strategic and equal partner in the success of an organization, Ted continuously challenges conventional wisdom and encourages and supports others to do the same. He is a leading promoter of replacing old style job and hierarchical models of management with “work first” processes to enable agile means of matching the right talent to the right work to the mutual benefit of the organization and the individual.
Ted believes in a positive change / strengths based approach to problem solving and the primary importance of the stakeholder. He strives to get organizations to evolve from linear to exponential thinking. He supports and promotes sustainable global economics and full spectrum flourishing frameworks to help organizations get beyond net zero to net positive.
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Kate Lister

Kate is president of Global Workplace Analytics, a San Diego-based consulting and research firm that helps employers and community leaders understand and communicate the business case for employee flexibility, workplace well-being, and emerging strategies such as mobile work and office hoteling. The firm’s extensive research is regularly cited in publications including the Wall Street Journal, Harvard Business Review, and many others. Kate is a frequent speaker at industry events.
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Nov Omana, HRIP

President/CEO and Founder at Collective HR Solutions, Inc. HR Technology arena for over 35 years. Assisted numerous companies in structuring their HR technology strategy and systems to address and solve their business challenges. Known for thoughtleadership, understanding of combining and leveraging technology in new ways, and strong knowledge of the vendor community surrounding HR technology. Reputation is “connecting the dots” between technologies to create new solutions and solve business problems.
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Terry Petracca

Terry Petracca is the President of PetraccaHR LLC, bringing over 35 years of management and human resources experience to organizations ranging from Fortune 500 companies to start-ups. Her recent work and passion has been the new frontiers of Strategic Workforce Planning, Predictive Analytics and HRIS optimization. She also has extensive experience in Total Rewards and HR mergers and acquisitions due diligence and integration. Terry views WorkFirst initiatives such as WaaS™ as the next leap forward in Strategic Workforce Planning for the Shared Workforce. She is currently focusing on the three legs of engagement in the Shared Workforce: affinity through Storytelling; Rewards and Recognition; and Leadership.
She has been a featured speaker on Big Data at several global conferences, the HR Strategy Forum, and the Cornell Club. She presented at the 2014 WorldAtWork Total Rewards conference on “Next Gen Rewards: Where Strategy and Data Meet”. She authored Storytelling: The Secret Sauce of HR Analytics in the February 2015 workspan Magazine.
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Ruth K. Ross

Ruth Ross spent 30 years as a senior human resources leader at top Fortune 100 companies, including serving as an Executive Vice President of HR at Wells Fargo Bank for the last ten years. She retired from there to start her own company to focus on the critical business imperative of employee engagement. Prior to joining Wells Fargo, Ruth was a VP at Charles Schwab where she oversaw a number of HR functions. Before relocating to San Francisco in 1996, she led HR organizations at premier companies such as American Express, Citibank, PaineWebber and Estee Lauder. Ruth is the author of Coming Alive: The Journey To Reengage Your Life And Career, published in June of 2014. She is well known globally as the Engagement Evangelist and has been profiled in numerous well known publications, interviewed on TV and radio shows in key major markets around the country and is a frequently requested speaker on this important topic. Her direct email is ruth@rsquaredresources.com and you can find out more about her work, including a training program for managers on engaging their employees, blog posts, speaking topics and the book at www.ruthkross.com.
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Kelly Steven-Waiss

Kelley Steven-Waiss serves as Executive Vice President of Worldwide Human Resources where she is responsible for the Company’s global human capital strategies. Kelley oversees every aspect of Extreme Networks’ talent management strategy, including all global staffing, compensation, employee communications, talent development, and business partnering. She excels in aligning people and resources to effectively execute the business strategy. Kelley has 20 years of executive management experience in human resources, change management, and corporate communications. She excels in aligning people and resources to meet business goals in addition to staff development and recruiting.
Kelley comes to Extreme Networks from Integrated Device Technology (IDT) where she served as Vice President of Worldwide Human Resources. Prior to IDT, Kelley was Vice President, Worldwide Human Resources for PMC-Sierra. She has also held executive management and consulting positions in large global consulting firms, public software and retail companies. Kelley is a Director on the Board of FormFactor, Inc. (NASDAQ: FORM). Kelley earned her MA in human resources and organizational development from the University of San Francisco and a BA in journalism from the University of Arizona.
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Susan Stucky

Susan is a known expert in work and talent optimization. While at the Xerox-founded Institute for Research on Learning, she gained a rich perspective on the way in which work actually gets done. There she pioneered work-centric approaches to organizational learning and knowledge management. Susan founded Strategic Practices Inc., to help its clients develop new and effective ways of working, especially in the context of strategic change. She has led initiatives at IBM Services Research in the domain of Service Science where she first became involved in work-as-a-service, focusing on how to design work for optimal value co-creation.
Susan is pleased to bring these perspectives and practices to the CollabWorks Thought Leadership Team. She is a founder of the Work First initiative.
Susan Stucky holds a Ph. D in Linguistics from the University of Illinois and completed postdoctoral work in Cognitive Science at the University of Massachusetts, Amherst and Stanford University.
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Sally Thornton

A recognized expert and thought leader on the future of work, Sally founded Forshay in 2011 to connect the Bay Area’s most innovative and progressive companies with exceptional talent. A recent participant in two TEDx talks (Future of Work and How to Hire Like a Rocket Scientist), she is a frequent keynote speaker on work, women in leadership, and work/life balance. Sally works with Stanford's "Redesigning and Redefining Work" project to support efforts to align workplace structures with the lives of today's workforce so companies can better harness talent for their success, and she lectures regularly at Stanford’s Graduate School of Business as well as UC Berkeley's Haas School of Business. She serves on the Advisory Council of Stanford’s Clayman Institute for Gender Research, the educational partner of LeanIn.org.
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Jim Ware

Jim Ware works with senior executives to design a future of work that leverages people, attracts talent, and saves money. He is a former Harvard Business School professor who has spent his entire career helping clients invent their own futures by exploring and interpreting the changing nature of work, the workforce, and the workplace. He is currently the founder and Executive Director of The Future of Work…unlimited, Global Research Director for Occupiers Journal Ltd., and a Partner with The FutureWork Forum. He is a co-author of four books on the digital economy; he holds PhD, M.A., and B.Sc. degrees from Cornell University and an MBA (With Distinction) from the Harvard Business School. He lives and works in northern California.
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Philip Whiteley

Philip Whiteley is an experienced author and speaker on business, with 15 years’ experience in the field of management, leadership and organizational development. His work makes the case for renewal of the business model away from reliance on accountancy measures towards an evidence-based and humanistic approach, and is described in New Normal, Radical Shift, (Gower Publishing 2013, co-authored with Neela Bettridge). His self-published book Meet the New Boss was shortlisted for the 2010/2011 Chartered Management Institute-British Library Management Book of the Year Award. It describes how many of the causes of dehumanizing approaches to business management lie in wider cultural influences. Philip has co-authored three books with Susan Bloch, a leading executive coach. Two are on international working: How to Manage in a Flat World (Financial Times Prentice Hall 2007) and The Global You (Marshall Cavendish 2011). They also wrote Complete Leadership (Financial Times Prentice Hall 2003).

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